The Regulator of Social Housing has concluded that the London Borough of Harrow has breached its consumer standards.
In a regulatory notice published last week, the regulator found that the borough had breached the Home Standard and, as a result, there was the potential for serious detriment to tenants.
Following a referral from a tenant, the regulator investigated the London Borough of Harrow and found that it had failed to meet statutory health and safety requirements for electrical and water safety.
The council had not completed electrical safety reports for 3,500 homes, and had not completed water risk assessments for every site requiring a re-inspection.
In agreement with the regulator, the council has put in place a plan to address these issues.
Kate Dodsworth, director of Consumer Regulation at RSH, said: “We investigated the London Borough of Harrow after a tenant referred the case to us, and found that the council has breached our standards and put tenants at potential risk.
“The council needs to address the issues that led to this situation, and we will monitor it closely as it puts things right for tenants.”
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