My client a leading main contractor in the social housing reactive maintenance sector are currently seeking an experienced reactive supervisor to join on a temp to perm basis.
You will have a varied workload, which usually entails based from a local strategic site office but carrying out multiple visits to properties throughout multiple locations when carrying out responsive repairs inspections along with the management of quality delivered within our schemes. Typical work activities include:
1.Day to day management of trade and individual workload
2.Ensure that all works are carried out safely and to a excellent quality standard
3.Updating PDA devices with work schedules and other key information as required
4.Supervisory visits as necessary relating to tenants issues, complaints, sites and contractors, including replying to tenant’s letters.
5.Obtain Resident feedback ensuring excellent satisfaction
6.Carry out inspections to formulate cost and work schedules within standards
7.Carry out face to face and telephone inspections both prior and post work activity
8.To maintain our corporate image and service standards
9.Maintain strong communication with residents to at all times
10.Where necessary, dealing with tenants issues and complaints
11.Ensure a quality `right first time fix’ service is maintained
12.Maintain and develop procedures and documentation in relation to responsive maintenance projects
13.Maintain and monitor Key Performance indicators
14.Supervision of Disabled Adaptation works, including liaison with Client Occupational Therapists, production of specifications and drawings and monitoring of work progress
15.Ensuring compliance with all necessary regulations, standards, and legal responsibilities relating to repair work and contractor compliance.
The successful candidate should meet the following requirements:
2.SMSTS Health and Safety
3.First Aid Trained
4.Asbestos Awareness Training
6.DBS check preferred
7.Full UK driving License
Knowledge and experience
1.Experience within the responsive maintenance environment
2.Ability to operate a PDA devise
3.Excellent verbal communication skills and interpersonal skills.
4.Excellent understanding of schedule of rates
5.Excellent planning and organisational skills.
6.Ability to communicate with management